Maputo Corridor Logistics Initiative

Members – Eswatini Railways

Eswatini Railways

Swaziland Railway

Contact Details

Introduction

MCLI Key-Funding & Board Member

Eswatini Railways is a parastatal organization that provides transport services for import and export commodities as well as transit cargo. It is rated one of the best railways in the SADC region in terms of transit time, reliability and predictability. It links Swaziland’s main industrial centres with the railway systems of South Africa, Mozambique and other SADC countries that trade with overseas markets. This railway owns and maintains the infrastructure, rolling stock and operates a 301km rail network.

STATEMENT OF PURPOSE AND PRINCIPLES

The Eswatini Railways has adopted the following aspirations, guiding principles as well as core values to assist in providing direction during the implementation of this strategy:

The adopted motto is aimed at brand positioning Eswatini Railways as a revived organization that has undergone through introspection and took a conscious decision geared toward re-igniting confidence in the market while fostering efficiency and reliability.

“Efficiency Re-defined”

Vision Statement

Eswatini Railways’s vision provides inspiration and challenges all shareholders, board of directors and staff towards an ideal of what the organization can become. It has been purposefully created and articulated to bridge the present and future and to serve as a critical impetus for diversity and service delivery as a complete logistics service. The following vision was adopted for the duration of the new strategy:-

“to lead in providing total quality rail transport and logistics solutions in the region and beyond”

Mission Statement

Eswatini Railways mission statement is a brief description of a company's fundamental purpose and it answers the question of why the organization is in existence. The mission statement plays a pivotal role in guiding and converging the operations of the organization, spelling out its overall goal, provide a path, and guide decision-making. It provides the framework or context within which the Eswatini Railways’s vision and strategies will be achieved. The following mission statement was adopted:-

“Our mission is to provide transportation services to the local and international markets through delivering a service that is responsive to current and future customer needs, fostering and influencing mutually beneficial stakeholder relationships, ensuring high standards of safety, quality, environmental and risk management practices and; enhancing shareholder confidence and value through self sustenance.

Statement of Values

The following ethics and values are in line with the desired corporate culture and demands from the mandate that Eswatini Railways is entrenching in shareholders, directors, staff and as a philosophy against which decisions are based and evaluate performance in the company’s pursuit of excellence:

Integrity: - Honesty | Reliability | Fairness | Equity

Transparency: - Approachable | Openness | Communication | Provide relevant information

Respect: - Punctuality | Consideration | Courtesy | Humility | Accommodative

Professionalism: - Confidentiality | Efficiency & Effectiveness | Accuracy of information | Ethical conduct | Excellence | Innovation