Maputo Corridor Logistics Initiative

Members – Manica Freight Services

Manica Freight Services

Manica Freight Services

Contact Details

Introduction

Manica Freight Services is one of the largest Mozambican companies with a distinguished history in the market of shipping agencies, shipping and freight services. Our wide areas of services in Mozambique cover Maputo, Beira, Nacala, Pemba and Quelimane.

In accordance with our corporate identity and with our business trends of the twenty-first century, Manica is betting on the sustainable development of the organization and of all the contexts in which it operates, and on management and maintenance of all its stakeholders’ satisfaction. Our investment in technologies has also been incremented, especially in operating software and communication systems, since the transportation industry is under increasing innovation and improvement of operational processes.

Manica is a company oriented to its clients and collaborators as we believe people are a fundamental pillar of business success. As such, we focus greater effort on collaborators selection procedures and on regular and updated training in favour of a qualified and efficient team. The focus on our professionals and on the quality of service follows our customer service policy, through which we have exceeded expectations and ensured the best standards of dispatch, release and delivery of goods by sea, air, road and rail.

Since 1849, our organization remains within the standards of excellence and persists in building strong business relations and in strategic pro-active innovation, which are determining factors for the acquired knowledge about the market and respective work procedures. Our methodology is currently an outstanding subject in the industry and we are proudly considered the main logistics agent for WFP & USAID.

Vision

Manica aims to maintain its position as leader of the transport, loading and logistics market, and to exceed expectations of services in the industry through continuous development of the company. All our efforts, from investment in more recent technologies to support provided to our human capital and respective training, are directed towards full satisfaction of our customers and to ensure our service has the highest quality on the market.

We believe that a long-term vision complies with our company’s ambition and our objectives follow four equally important directions – constant improvement of our customer’s service, maintenance of organization’s internal environment, guarantee of growth of profits, and commitment and investment for a sustainable future of the African continent.

Mission

Our focus rests on structuring strategies that follow the development and opportunities of the market and that allow the provision of highly competent services in matters of transport and logistics, both national and internationally.

Values

Our organizational culture is constantly evolving in order to reach a lasting corporate practice, in which the business strategies are aligned with the values defended by Manica. These values were established throughout the company’s development and, today, these represent the pillars of our corporate identity. It is our belief that these are critical in relations with our stakeholders and that these have a very important weight as a reflection of our leadership

  • Integrity and Responsibility;
  • Team work;
  • Ethics and Trust